CUSTOMER CARE · SWARNA
Every SWARNA piece deserves a considered journey from our hands to yours. This guide explains what to check before placing an order and how to get help if you need it.
BEFORE YOU ORDER
Please review your selected pieces, contact details and delivery address carefully before submitting an order request. If anything needs correcting, contact our team with your order reference as soon as possible.
Use a complete delivery address and a phone number or email address where our team can reach you. Check apartment, landmark and postal-code details before submitting your order.
Your order page and confirmation details are the reference for the items requested. Any dispatch or delivery estimate that applies to your order should be confirmed by SWARNA; this page does not promise a fixed delivery timeline.
Contact us promptly with your order number. Address changes and other requests depend on the order's current handling stage and cannot be guaranteed after processing has begun.
Please inspect the outer package when it arrives. If the package or item appears damaged, keep the packaging and contact our team with the order reference and relevant photographs.
Share your order reference and a brief description so our team can review the request.
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