Return Policy

Return Policy

At Swarna Gold and Diamonds, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a 7-day return window from the date of delivery.

Eligibility

• Returns must be initiated within 7 days of receiving your order.
• Items must be in their original, unworn condition with all original packaging and certificates intact.
• Custom or personalised jewellery pieces are not eligible for return.

How to Initiate a Return

1. Contact us at our store email or phone number within 7 days of delivery.
2. Provide your order number and reason for return.
3. Our team will guide you through the return process.

Refunds

Once we receive and inspect the returned item, we will process your refund within 5–7 business days to your original payment method.

For any queries, please reach out to our customer support team.